New feature AI Receptionist

Answer Every Call 24/7 Without Hiring Another Receptionist

Your AI receptionist answers instantly, handles the easy questions, and routes every caller by intent, 24/7, at any volume.

How to Build an AI Receptionist for Your Business in 10 Minutes

With an AI Receptionist, Your Front Desk Is Always Covered

An AI receptionist answers every incoming call. It handles routine questions, gathers the right information, and makes sure each caller gets to the right place.

Customers Expect

“I want someone to answer right away—even after hours.”

“I expect a helpful response, not a phone tree.”

“I don’t want to repeat myself every time I call.

“I want simple, fast interactions that solve my issue.”

“I expect follow-ups and reminders automatically.”

“I need help outside working hours—not just 9 to 5.”

Most Teams Deliver

Calls go to voicemail. Customers try again later—or not at all.

Callers get stuck in IVR menus and long waits.

Teams ask the same questions again.

Calls bounce between teams.

Messages get missed. Follow-ups fall through the cracks.

Support stops when the office closes.

100% Answer Rate

Around 40% of business calls happen after hours or during peak-time overflow. Your AI receptionist is there to back your team up and make sure every caller gets an answer.

Captures Intent Instantly

Order status, billing issues, returns, account changes—your AI receptionist understands why someone is calling, answers questions, and routes them to the right agent when needed.

40–60% Noise Reduction

That means up to 60% fewer calls your team needs to handle directly. Routine questions get handled automatically. Your team can focus on the conversations that actually require a human.

Set Up Your AI Receptionist in Minutes

No code. No consultants. No complicated setup. It runs inside your existing phone system. Just upload your knowledge base PDF and sync your contacts or CRM. It literally takes minutes. And yes, even you can do it.

AI Receptionist Infographic

No More Robo-IVR

This isn’t a chatbot, and it isn’t IVR. An AI receptionist is a professional front-desk presence that treats every caller with patience and consistency, giving every customer the same reliable experience.

And like a real receptionist (unlike IVR) it knows its limits: High-value conversations are escalated to your team.

This AI Voice Agent Sounds WAY Too Real (You Won't Believe It!)

Talk to an AI Receptionist Live

Nudge expiring offer

Riley, Sales Reminder Agent

Qualify a student lead

Avery, Course Inquiry Agent

Get a payment reminder

Casey, Payment Reminder Agent

Qualify a patient lead

Jordan, Healthcare Intake Agent

Qualify insurance lead

Taylor, Insurance Intake Agent

Accept updated terms

Quinn, T&C Acceptance Agent

Qualify legal inquiry

Drew, Legal Intake Agent

Get post-interview feedback

Jamie, Candidate Feedback Agent

Pre-screen a candidate

Skyler, Applicant Pre-screen Agent

Confirm account action

Morgan, Action Reminder Agent

Get a renewal reminder

Logan, Subscription Renewal Agent

Get CSAT after support

Morgan, CX Feedback Agent

Get NPS or demo feedback

Parker, Post-Sales Feedback Agent

Qualify a trial lead

Blake, Trial Signup Qualifier

@Riley Riley calling

Drop a number and Riley from PromptReach will call to confirm interest or consent.

@Avery Avery calling

Drop a number and Avery from EnrollIQ will check fit, goals, and eligibility.

@Casey Casey calling

Drop a number and Casey from FinPrompt will call to confirm payment status or offer support.

@Jordan Jordan calling

Drop a number and Jordan from CareBridge will call to check care needs, coverage, and eligibility.

@Taylor Taylor calling

Drop a number and Taylor from CoverPath will call to confirm interest, needs, and eligibility.

@Quinn Quinn calling

Drop a number and Quinn from LegalEcho will notify users of updated terms and capture verbal acceptance.

@Jamie Jamie calling

Drop a number and Jamie from HireSignal will call to collect feedback after interviews or placements.

@Skyler Skyler calling

Drop a number and Skyler from HireSignal will call to check location, experience, and job expectations.

@Morgan Morgan calling

Drop a number and Morgan from StackNotify will call to confirm a required action or update.

@Logan Logan calling

Drop a number and Logan from StackNotify will call to confirm renewal intent or next steps.

@Morgan Morgan calling

Drop a number and Morgan from StackNotify will call to capture CSAT after a resolved ticket.

@Parker Parker calling

Drop a number and Parker from StackNotify will call to collect NPS or onboarding feedback.

@Blake Blake calling

Drop a number and Blake from StackNotify will call to qualify a demo or trial request and assess intent.

Why Front Desks Trust CloudTalk’s AI Receptionist

CloudTalk’s AI receptionist is HIPAA-compliant, includes voice and SMS, real-time Analytics, and major CRM integrations like HubSpot, for a scalable system that saves time and keeps the schedule full.

Agent type selection

Choose What Your AI Voice Receptionist Should Do

Start with a ready-made setup.
For example, a receptionist agent that answers inbound calls and transfers them to the right person when needed.

Agent personality setup

Give Your AI Receptionist Its Own Unique Voice

Name your agent, choose its language and voice, and define how it greets callers. This is where you shape how the agent sounds and how it introduces your company.

Test the agent

Test Your AI Receptionist Before Going Live

Enter your phone number and trigger a test call. You’ll receive a real call so you can speak with the agent and see how it handles a conversation.

“We went from 5% conversion with links to double-digit bookings just by letting the AI ask, ‘What time works for you?’…We just copy the agents, update the scripts, and we’re live. No need to hire and train a completely new team from scratch.”

Christian Stistrup

Owner of Circle Gym

150%

Increase in trial bookings

20+

Hours saved per Week

Integrations

Get more value from your tools

Connect your tools, connect your teams. With over 100 apps already available in our directory, your team’s favourite tools are just a click away.

AI Receptionist Plans Built to Scale with You

CloudTalk’s AI Voice Agent pricing is designed to grow with your team, giving you transparent, scalable plans without the complexity.

Compare our plans

EUR (€)
USD ($)
Self-guided setup in <5 minutes

AI Receptionist

24/7 front desk coverage for inbound calls.
No queues. No missed calls. No phone trees.

€0$0€99$99€99$99€199$199€299$299€699$699
per month
50 min.
200 min..
500 min.
1000 min.
2500 mins.
Get Started
50 mins free for your first month
Best forFront desk, peak & after-hours coverage
Main outcome100% calls answered & correctly routed
Core jobAnswers FAQs, routes calls, or takes messages

Includes:

Never miss a call (24/7 inbound call coverage)
Understand and answer in 60+ languages and accents
Conversational routing (no phone trees)
Contact data collection & message taking
Answers FAQs and basic business info
Spam and robocall blocking
Coming soon: Appointment scheduling via SMS links
White-glove onboarding

AI Specialist

Digital coworkers for end-to-end resolution.
Support. Sales. Billing. Ops. You name it.

€225$55€349$349€749$749€1249$1249
per month
1000 min.
2500 min.
5000 min.
Contact Sales
Best forAutomating entire or partial workflows across support, sales & billing
Main outcomeFull or partial workflow resolution across teams
Core jobConnects to your systems to execute multi-step requests

Everything in AI Receptionist, plus:

Expert implementation & ongoing optimization
Identity authentication for sensitive requests
Real-time workflows & instant system updates
Multi-step resolution for complex issues
Payment & invoice transaction handling
Calendar sync & automated rescheduling
Live & post-call analytics for full observability

Example AI Specialists:

Browse all agents
Tailored scale

Custom

Expect usage above 10,000 minutes? Request custom pricing starting from:

€0.15$0.15
per minute

Included Minutes> 10,000 min.
Contact Sales
Best forHigh-volume teams needing bespoke automation at scale.
Main outcomeUncapped scaling with discounted rates for your most complex workflows.
Core jobHandles massive call volumes & deep system integrations at our lowest rate.

Everything in AI Receptionist, plus:

Lower per-minute rates unlocked through volume discounts
Custom minute packages tailored to your exact monthly call volume
Bespoke workflow mapping to automate your most complex, multi-step processes
Unlimited scaling so your AI capacity grows seamlessly with your business

Frequently asked questions

A virtual receptionist costs between $0 and $750+ per month. CloudTalk provides a no-code, 24/7 AI front desk that answers instantly with no queues. Every user (Trial and Paid) receives their first 50 minutes for free and the starting price is $99/month for 200 min.

An AI receptionist is a virtual assistant that answers, routes, and handles calls automatically using natural language understanding.

The best AI receptionist combines fast response times, personalization, and 24/7 coverage — like CloudTalk’s smart virtual receptionist.

It boosts efficiency, cuts wait times, lowers costs, and ensures every caller gets fast, helpful service—day or night.

Not at all. You can launch and manage your AI receptionist with a simple, no-code setup — no IT team required.

Yes. CloudTalk uses industry-grade security standards to protect customer data and keep every interaction secure.

Track calls, resolution rates, response times, and more with real-time dashboards and analytics built right into the platform

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.