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Zendesk Sell Phone System Integration
Call Center
for Zendesk Sell
Combine the strength of your CRM and powerrful calling features with CloudTalk’s Zendesk Sell VoIP Integration. Make and receive calls, send SMS messages, and save time on manual tasks with 2-way synchronization.
Made by
CloudTalk
Category
Sales Engagement
Use for
Productivity
Collaboration
Sales
Users
Agents
Supervisors
Trusted by Thousands
1,150 Reviews on G2
4,000+
Satisfied customers
160+
international numbers
300%
More calls per day
50%
Lower wait times
Why Integrate CloudTalk with Zendesk Sell?
Set up the Zendesk Sell call center integration with just a few clicks and streamline your operations with easy access to calling, SMS, and actionable insights. Automate workflows with custom triggers and keep data up-to-date with two-way synchronization.
Synchronize data, log call outcomes, listen back to voicemails, make calls, monitor metrics, and improve sales efficiency.
What is Zendesk Sell?
Zendesk Sell is a cloud-based sales CRM platform that helps teams track leads, manage deals, and improve sales processes. With powerful tools for pipeline management, task automation, and customer insights, Zendesk Sell enables businesses to close more deals and streamline operations.
What Data Does Zendesk Sell & CloudTalk Share?
Zendesk Sell
CloudTalk
CloudTalk processes
Workflow Actions:
Automate call logging, initiating calls, and sending SMS messages.
Workflow Actions
Zendesk Sell & CloudTalk exchange
Contact Information:
Sync names, emails, phone numbers, and lead details between systems.
Contact Information
Lead and Deal Activity:
Share updates on activities, statuses, and tags seamlessly.
Lead and Deal Activity
Zendesk Sell receive
Call Data:
Missed calls, durations, call outcomes, and logs are synchronized to Zendesk Sell.
Call Data
Voicemails and Tags:
Access detailed call recordings, voicemails, and tags for tracking and follow-ups.
Voicemails and Tags
How to integrate Zendesk Sell with CloudTalk?
- Log into your CloudTalk account and go to Account > Integrations in the left menu.
- Hover over the Zendesk Sell integration and click +Add.
- You’ll be redirected to the Zendesk Sell login page. Log into your account.
- Select Authorize to grant access and complete the integration.
- Configure settings for workflows, call logging, and synchronization preferences.
- Save your integration, and all your Zendesk Sell contacts will sync with CloudTalk automatically.
What Do Our World-Class Customers Say?
Customer focus is a foundational pillar for everything we do. Whether you’re helping your clients, or reaching out to close a deal, we help ensure you have all the tools and support you need to succeed. But don’t take it from us. Here’s what CloudTalk’s happy customers have to say!
1,150 Reviews on G2
I love the smart dialer as it removes procrastination from cold calling business development time. I also recently trialled the AI notetaker and will be purchasing that as it removes the need to write notes manually. It was very accurate as well!
Craig H. 
Co-Founder
We needed the lines for our business with a lot of urgency and the team resolved it for us in just one business day. Everything was integrated and set up immediately, ready for our team to deliver support right away.
Carlotta B.
Project Manager
Easy to use. I love that support quickly and clearly helped me understand the more difficult mechanisms. The integration via API with our inhousing application also allowed for automations like SMS reminders.
Daniel S.
Customer Support Specialist
It’s simple to use, has a clean interface, and offers many options for using numbers from many parts of the world. It’s also a great tool to use for opening accounts on messaging platforms like WhatsApp and Telegram.
Ivan M.
Revenue System Specialist
The calling dashboard and the reporting structure is flawless as it supports campaign-wise reporting as well. We can allocate caller IDs to ISDRs, making it easier to use them whenever required in real-time…
Arun S
Senior Manager
For us the main upside of using CloudTalk is saving of contacts. We’re a business thousands of people contact, so seeing who’s calling prior to taking the calls is a big boost. It also has detailed analytics for tracking.
Joe P.
Account Manager
How to Set Up Calling in Zendesk Sell?
- Ensure you have the CloudTalk Click-to-Call extension installed.
- Log into your CloudTalk account and go to Account > Integrations.
- Click on Zendesk Sell and follow the integration setup steps.
- In Zendesk Sell > Settings > Calling, assign CloudTalk as your calling tool.
- Open any Contact or Lead in Zendesk Sell and click on a phone number to initiate a call.
- Automatically log call outcomes, notes, and voicemails directly in Zendesk Sell.
- Access detailed call analytics and recordings to optimize your workflows.
Zendesk Sell Phone Integration Benefits
Boost Sales Efficiency with Smarter Calls
Speed up sales workflows and enhance productivity with CloudTalk’s Zendesk Sell integration. Instantly call leads from your CRM using Click-to-Call and Power Dialer. Eliminate manual dialing and connect with more prospects daily, improving conversion rates.
Automate Workflows for Better Engagement
Streamline sales and support with automated call logging, follow-ups, and SMS triggers. Set custom conditions to ensure timely customer interactions, allowing agents to focus on meaningful conversations while CloudTalk handles the repetitive tasks.
Seamless Call Logging & Data Sync
Automatically log inbound, outbound, and missed calls in Zendesk Sell. Capture call recordings, voicemails, and notes without manual effort. Two-way synchronization ensures agents always have the latest customer insights at their fingertips.
Unified Data Management for Accuracy
Keep customer records updated in real-time with CloudTalk’s seamless integration. Sync contact details, call activities, and deal progress across both platforms. Reduce duplicates and gain a complete view of your sales pipeline effortlessly.
An Overview of Zendesk Sell Integration and CloudTalk
AI-Powered
Make Smarter Calls with Conversational Intelligence
Remove the guesswork and rage-inducing repetition from your operations with Automatic Call Recording and Transcription. Gain clarity for all your calls with Topic Extraction and Sentiment Analysis and coach agents with actionable insights.
Infinitely Scalable
Enter 160+ International Markets Instantly
Go global and expand your company’s reach with one of the largest offers of international, local, and toll-free numbers available on the market today. Scale your call center solution alongside your strategies and ensure your success for years to come.
Customer-Focused
Sell, Support, Satisfy Customers & Succeed
Put the people at the center of everything you do with call center features designed to turn customer success into your greatest competitive advantage. Decrease wait times by <80% and increase your outbound success rate by <250% the easy way.
Find out why our customers love us
Learn how Swille reduced Support Tickets by 50%
CloudTalk allowed our CRM team to move from firefighting technical issues to making strategic improvements. Now, tickets are about configurations, not dropped calls or connectivity problems.
Learn how Dentakay grew call volume by 2.5X
The power dialer has been a game-changer for managing our call volume. Since we implemented the feature, about 90% of our agents are using it to automate dialing, saving time. The power dialer makes handling both new and old leads easier. It’s been crucial for our growth—our call volume has seen a 2.5X increase in just 8 months.
Learn how Capitalo boosted efficiency by 83.3% with AI
CloudTalk’s AI conversation intelligence drastically improved our efficiency. We’ve cut call quality analysis time from 2 hours to 20 minutes a day and reduced wrongly targeted leads by 24%, enabling us to focus on strategic growth while maintaining consistency across markets.
FAQs
What is Zendesk Sell used for?
Zendesk Sell is a CRM platform for managing leads, tracking deals, and streamlining the sales process.
Can I make and receive calls directly from Zendesk Sell using CloudTalk?
Yes, CloudTalk enables seamless calling directly from Zendesk Sell via its integration.
Is there a limit to the number of calls I can make or receive through the Zendesk Sell-CloudTalk integration?
No, CloudTalk imposes no limits on the number of calls you can make or receive.
How long does it take to integrate Zendesk Sell with CloudTalk?
The Zendesk Sell Cloud Phone System Integration can be set up quickly in just a few minutes.
Is the Zendesk Sell-CloudTalk integration free?
Yes, the Zendesk Phone System Integration is included in CloudTalk’s pricing plans. Contact sales for more details.
