Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.
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RingCentral |
Verizon One Talk |
CloudTalk |
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|---|---|---|---|
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Annual price overview
(per user/per month) |
$19.99 - $49.99 | $15 - $25 | $25 - $50 |
| Integrations |
Basic integrations from second - Standard plan.
Advanced CRM integrations from a Premium plan (Salesforce Zendesk..)
|
Information about integrations is not available. |
40+ integrations
CRM integrations include industry leaders like HubSpot, Zapier or Intercom.
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| Open API | Yes | Yes | Yes |
| Extensions | Included in all plans. | Included in all plans. |
Up to 8-digit extensions with site codes from a Premium plan. |
| Click to Call | Does not mention this feature. | Does not mention this feature. |
Yes, from a starter pack. |
| Call recording |
On demand in Essential and Standard, included only in Premium and Ultimate plans. |
Does not mention this feature. | Available in all plans. |
| Local numbers |
Available as an add-on.
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1 local number free for each plan. |
1 local number free for each plan.
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| Smart dialer | Does not mention this feature. | Does not mention this feature. |
Yes, also offers predictive and power dialers. |
| Mobile application | Yes | Yes | Yes |
| Customer support options | Offers live chat, community forums, online support case, and FAQ. | All plans get access to 24/7 support via phone, chat or email. |
Customer support available 24/7.
Based on the plan, we offer email, phone, chat support, and an option of a dedicated account manager.
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4 plans, ranging in price from $19.99 to $49.99 per user/month paid annually and $29.99 to $59.99 per user/month paid monthly.
2 plans, ranging in price from $15 to $25 per user/month. Verizon shares limited information about their different packages.
From a purely monetary point of view, Verizon One Talk is significantly cheaper than RingCentral. Read on to find out which solution gives you more value for your money.
Offers 50+ features. Some of the more advanced features include SMS, Single Sing-on, Performance reports, Video conferencing, and Auto dialers. You can connect the RingCentral software with 300+ apps.
The 50+ features include automated receptionist and call queues. Verizon only integrates with a small number of tools, including RingCentral and Microsoft Teams.
While the features are similar, we couldn’t look past the lack of auto-dialers and the small number of integrations of the Verizon One Talk software. If you need a VoIP solution to run sales campaigns, auto-dialers and integration with your CRM are a must.
Scored 4.2 / 5 on Capterra (931 reviews) and 3.9 / 5 on G2 (618 reviews). Some RingCentral customers reported that the system occasionally does not alert them to missed calls or voicemails.
Rates 3.2 / 5 on Capterra (752 reviews) and 3.7 / 5 on G2 (5 reviews). Users love the wide range of features but many report glitches with the desktop app and feel unsatisfied with the Verizon customer support.
According to customer reviews on G2 and Capterra, RingCentral is a more reliable solution that fits customer needs better.
Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
While both Verizon One Talk and RingCentral come with around 50 features, we have you covered with 70 advanced tools to serve and support all business needs.
CloudTalk provides you with more advanced calling features compared to the basic Verizon One Talk and RingCentral experience. With tools like Power Dialer, IVR, ACD, and skill-based routing, you can automate a large portion of your calling process, saving time and resources.
The CloudTalk solution provides a stable connection even when you’re on WiFi. Users report that the line is often unstable or even drops with RingCentral and Verizon One Talk as soon as the internet connection is suboptimal.
CloudTalk plans range between $25 and $50 user/month paid annually. We offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.
By using our Call Notes and Tags, your reps are better informed about customers’ calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.
There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.
Our dedicated customer support team always puts a smile on your face by answering your questions promptly.
Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.
Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.
IT & Operations
Sales
Customer support
Company-wide
Software & Tech
Financial Services
Professional services
Education & E-learning
Remote teams
Business phone system
Calling for HubSpot
Small businesses
Medium & Large businesses
Zendesk
Pipedrive
Salesloft
