Boost your sales with CloudTalk, the best Phoneburner alternative

01. 3 types of smart dialers, smart routing, and call management
02. Advanced reporting for data-driven decisions
03. Flawless Hubspot, Salesforce, Pipedrive, and ZOHO CRM integrations
04. Agent training with Call monitoring, whispering, and recording features
05. 3 affordable memberships customizable to your wishes

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Try for free

Property

Phoneburner

Pricing
(billed annually)

$25 per user/month

$170 per user/month

Click-to-call

Free

Available only in Premium membership

Call forwarding / warm transfer

Free

Available only in Premium membership

Call queuing

—

Fax

—

Reporting and insights

Call whispering

—

Onboarding

A dedicated onboarding specialist

Offers learning video tutorials

You’ll hear Cloudtalk’s ringtone when you call these companies

3 highlights that will improve your customer service

Make more
conversations

We want automation and personalization to go hand in hand with your customer support. CloudTalk offers customized greetings, played to the caller based on specific situations. Easily record welcome messages, IVR menu, or out of the business hours notification.

Train your agents to excellence

CloudTalk allows you to easily monitor agent performance and ensure that your company’s quality standards are met. This feature allows you to choose the most suitable way of real-time call monitoring, such as listening without interrupting and whispering additional information if needed. Another way to train your agents is to use the Call Recording feature.

Convert more
leads

CloudTalk offers native integrations with Salesforce, Hubspot, Pipedrive, Zoho CRM and 35+ others. Thanks to our one-click integrations all details and customer data appear directly on the phone. Choose your favorite integration and you are good to go with a single click.

Pick local phone numbers from 160+ countries

When operating in several markets, maintaining a local image by using local phone numbers is a must. CloudTalk offers phone numbers from 160+ countries, so you can run your contact center from anywhere. Local phone numbers also allow customers from abroad to call you at standard local rates or free of charge.

Thanks to CloudTalk, we managed to greatly improve our team’s cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend.

Yohann Bensadoun – Global Supply Growth at Glovo

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Simple and effective sales reporting

Are you generating income through your sales calls? Analyze your data and use them to improve your call center.

Using advanced voice analytics, managers can understand why one agent is about to break the sales record while the other can’t close a single deal.

Easy way to connect with clients and internally with your team. I love the integration with HubSpot. Super easy to find contacts and look up previous calls, notes while you are chatting with the individual. Perfect for record-keeping and improving on customer satisfaction calls.

Bianca V. – Customer Success Consultant, Lucidity Software

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Integrate Seamlessly – No Coding Skills Needed

Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.

With over 35+ easy integrations and countless more via Zapier, you can make your conversations more productive.

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