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Remote Teams Phone Solution
Connect with leads and teams using the top-rated phone system. Discover how CloudTalk boosts remote productivity and sales.
Trusted by 230 companies worldwide
Smart call recording
Recording calls for further analysis or just storage is essential when working remotely. That’s why CloudTalk has built an intelligent call recording system that automatically stores your recordings, allows you to pause and unpause call recordings when necessary, or connect external data storage. All our systems are EU GDPR compliant.
CloudTalk’s advanced features, like IVR and call recording, have helped provide a more personalized and efficient customer experience. This has led to higher customer satisfaction and positive reviews, ultimately driving customer retention and loyalty.
Integrate with 1500+ tools
CloudTalk can be easily integrated into your existing CRM, e-commerce, or helpdesk tools, like Salesforce, Hubspot, Freshdesk, and more. Our 2-way integrations make sure your agents stay effective by having access to the right data instantly.
We have been using this software and it works great! We use the integration that it has with Front, and it is so easy to use that it makes it a nice experience. And not having to open another website to use it makes it so much better.
160+ country phone numbers
CloudTalk offers phone numbers from 160 countries. Run your call center from anywhere in the world while maintaining local image by using local phone numbers. If you already have a phone number, we can easily port it to CloudTalk.
Before we started to use CT, we barely got 7,000 calls per year. Today, it’s almost 120,000. We spend around 100,000 minutes per quarter on phone calls, using 35 international numbers. Thanks to CloudTalk, we can run our call center from a single office while keeping an international presence. Employees are happier and more effective. The number of our clients also keeps rapidly increasing.
Plans worth every dollar
Complete Live
Customer Data
During the call, access customer history – orders, chat, notes, which allows your agents to provide the caller with top-notch support.
Speech to Text
& Transcripts
Analyze call transcripts with our automatic Speech to text transcripton. Text transcripts are often necessary for financial institutions.
Desktop, Mobile
& Browser Apps
Wherever you are, in a living room, office, or outdoors, on Windows or Mac, choose your app and stay connected.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
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"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."
Sara Konickova Sales Ops Manager
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Other features
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CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.
Schedule a demo today and find out for yourself.
