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Rethink revenue productivity.
Elevate your team’s performance with one platform for sales training, enablement, and call insights.
CloudTalk’s integration with MindTickle lets you…
Sales Enablement
Maximize agent engagement and knowledge rentention with scientifically-proven learning courses.
Self-Help Center
Outfit your reps with content they need to succeed in a single internal, easy-to-access platform.
Conversation Intelligence
Evaluate, contrast, and optimize actual agent performance with internal and industry best practices.
Understand cause and effect
View your call center data through the lense of overall business performance. Identify issues and react in real time to reinforce your bottom company’s line.
Drive employee efficiency
Get real-time insights into agent performance via CloudTalk’s Dashboard, direct initiatives such as lowering wait times, and drive competition between employees.
Improve personal performance
Filter data on a team or individual level and discover unique coaching opportunities. Avoid a costly-scatter-shot coaching approach and train the skills each agent needs the most.
FAQs
What is Mindtickle?
Mindtickle is a cloud-based sales enablement and learning platform that helps businesses with team onboarding, engagement, and development. It provides a set of tools to assist sales teams in acquiring and retaining customers, increasing efficiency, and optimizing sales performance.
How does Mindtickle + Cloudtalk integration work?
The Mindtickle and CloudTalk integration allows sales teams to communicate with prospects and customers in real-time via voice calls and chat. Furthermore, Mindtickle’s data-driven insights help sales teams gain valuable customer information and close deals faster.
What are the benefits of using Mindtickle + CloudTalk integration?
Mindtickle and CloudTalk’s cooperation increases efficiency and improves customer insights and sales performance. Thanks to it, sales teams can now quickly access customer data, track customer engagement, and use real-time insights to close deals faster.
How to measure sales performance?
Sales performance can be measured in a variety of ways, including customer engagement (check our auto-attendant scripts that help you to engage customers on call), sales team performance, and data-driven insights.
Mindtickle provides comprehensive analytics to assist teams in measuring their performance and identifying areas for improvement.
What is sales enablement?
Sales enablement provides resources in order to close more deals. Examples of such resources are onboarding tools, training, and sales coaching.
Check our onboarding portal.
CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.
Schedule a demo today and find out for yourself.