Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.
|
Google Voice |
Line2 |
CloudTalk |
|
|---|---|---|---|
| Annual plan (per user/per month) | $10 - $30 | $13.75 - $21.83 | $25 - $50 |
| Free trial | Yes - 14 days.Doesn’t require a credit card. | Does not offer a free trial. | Yes - 14 days. Doesn't require a credit card. |
| Integrations | Integrates with all Google Workspace products but doesn’t integrate with external providers e.g. CMS systems. | Does not mention any third party integrations. | 40+ integrations, including industry leaders like HubSpot, Zapier, or Intercom. |
| Mobile application | Yes, compatible with both Android and iOS. | Yes, compatible with both Android and iOS. | Yes, compatible with both Android and iOS. |
| Voicemail | Voicemail transcription in all plans. | Available within the “Business” plan. Otherwise, you can only purchase it as an add-on. | CloudTalk allows you to create individualized or group voicemail messages. You can play it from the internet browser. |
| Click-to-Call | Click-to-call supported by Google Search technology. | Does not mention this feature. | Available in all plans. |
| Call recording | Available in all plans. | Only in the most expensive “Business” plan, otherwise available as an add-on. | Available in all plans. |
| Toll-free numbers | Does not offer any toll-free numbers. | Available in all plans. | Available in all plans. |
| IVR | Google Voice does not have an established IVR system. | Offers an auto-attendant from the “Growth” plan. | Our multi-level IVR directs each call to the right agent. |
| Smart dialer | Does not mention this feature. | Does not mention this feature. | Yes, we also offer predictive and power dialers. |
| Open API | Does not mention this feature. | Does not mention this feature. | Yes |
| Customer Support Options | Offers Google Voice Help platform with FAQ pages and Google Voice Community | Line2 has email/help desk support, 24/7 phone line and chat. | We offer email, phone, chat support available 24/7, and an option of a dedicated account manager. |
Offers a 3-tier pricing system, starting at $10-per-month and scaling up towards $30-per-month. The solution doesn’t offer an annual plan.
Provides 3 plans. It will cost you $13.75 – $21.83 paid annually and $15.99 – $25.99 paid monthly.
Judging solely based on fixed subscription prices, Line2 wins.
It currently offers less than 20 features. The solution integrates seamlessly and natively with Google Workspace products but doesn’t connect with other tools.
Line2 only gives you the most basic VoIP calling tools. Many users like voicemail transcription, call recording and unlimited text messages with JPEG attachments.
In terms of features, Google Voice steals the show.
Google Voice achieved the rating of 4.5 / 5 on Capterra (230 reviews) and 4.2 / 5 on G2 (98 reviews).
Users love the software’s intuitiveness and an option to obtain new phone numbers from any country.
Line 2 achieved the exact same rating (3.5 / 5) on both G2 (8 reviews) and Capterra (31 reviews).
The provider has a leg up for customers who frequently call to Canada, since Google Voice charges extra for such calls (unless you are located in the US). .
According to customer reviews on G2 and Capterra, people seem to like Google Voice much better than Line2.
Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
Line2’s phone application certainly isn’t spotless. We launched a remastered CloudTalk Go app that allows you to call with ease from anywhere.
Line2 isn’t the best choice for scale-ups. CloudTalk’s targets companies looking to grow. Although you pay more, we adapt to your future needs, offering you a long-term solution.
We can’t stress it enough: Line 2 is missing several important integrations. CloudTalk works with 40+industry-leading integration partners.
CloudTalk may be on the more expensive side — with plans ranging between $25 and $50 user/month paid annually — yet we offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Out of CloudTalk’s 70+ features, our flagship tools include several advanced dialers(power and smart). Furthermore, the Text messages tool lets you send automatic personal messages or create general notifications.
There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.
Our dedicated customer support team always puts a smile on your face by answering your questions promptly.
Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.
Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.
IT & Operations
Sales
Customer support
Company-wide
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Professional services
Education & E-learning
Remote teams
Business phone system
Calling for HubSpot
Small businesses
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