Google Voice vs Line2

Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.

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Google Voice vs Line2 and How They Compare to CloudTalk

8 companies

Property

Annual plan
(per user/per month)

Free trial

Integrations

Mobile application

Voicemail

Click-to-Call

Call recording

Toll-free numbers

IVR

Smart dialer

Open API

Customer Support Options

Cloudtalk

$25 – $50

Yes – 14 days. Doesn’t require a credit card.

35+ integrations, including industry leaders like HubSpot, Zapier, or Intercom.

Yes, compatible with both Android and iOS.

CloudTalk allows you to create individualized or group voicemail messages. You can play it from the internet browser.

Available in all plans.

Our multi-level IVR directs each call to the right agent.

Yes, we also offer predictive and power dialers.

We offer email, phone, chat support available 24/7, and an option of a dedicated account manager.

Pinned

Google Voice

$10 – $30

Yes – 14 days.Doesn’t require a credit card.

Integrates with all Google Workspace products but doesn’t integrate with external providers e.g. CMS systems.

Yes, compatible with both Android and iOS.

Voicemail transcription in all plans.

Click-to-call supported by Google Search technology.

Available in all plans.

Does not offer any toll-free numbers.

Google Voice does not have an established IVR system.

Does not mention this feature.

Offers Google Voice Help platform with FAQ pages and Google Voice Community.

Line2

$13.75 – $21.83

Does not offer a free trial.

Does not mention any third party integrations.

Yes, compatible with both Android and iOS.

Available within the “Business” plan. Otherwise, you can only purchase it as an add-on.

Does not mention this feature.

Only in the most expensive “Business” plan, otherwise available as an add-on.

Available in all plans.

Offers an auto-attendant from the “Growth” plan.

Does not mention this feature.

Line2 has email/help desk support, 24/7 phone line and chat.

Discuss the detailed comparison and choose your winner.

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Google Voice vs Line2

Pricing: Which Service
Fits Your Budget?

Swipe to see the winner

Offers a 3-tier pricing system, starting at $10-per-month and scaling up towards $30-per-month. The solution doesn’t offer an annual plan.

Provides 3 plans. It will cost you $13.75 – $21.83 paid annually and $15.99 – $25.99 paid monthly.

Judging solely based on fixed subscription prices, Line2 wins.

Result

Features: Which Phone System
Powers Your Team Better?

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It currently offers less than 20 features. The solution integrates seamlessly and natively with Google Workspace products but doesn’t connect with other tools.

Line2 only gives you the most basic VoIP calling tools. Many users like voicemail transcription, call recording and unlimited text messages with JPEG attachments.

In terms of features, Google Voice steals the show.

Result

Customer Satisfaction: Which
Service Has the Happiest Customers?

Swipe to see the winner

Google Voice achieved the rating of 4.5 / 5 on Capterra (230 reviews) and 4.2 / 5 on G2 (98 reviews).

Users love the software’s intuitiveness and an option to obtain new phone numbers from any country.

Line 2 achieved the exact same rating (3.5 / 5) on both G2 (8 reviews) and Capterra (31 reviews).

The provider has a leg up for customers who frequently call to Canada, since Google Voice charges extra for such calls (unless you are located in the US).

According to customer reviews on G2 and Capterra, people seem to like Google Voice much better than Line2.

Result

In order to determine which solution performed better with regard to customer satisfaction, we explored ratings and reviews on established portals — G2 and Capterra.

Not convinced?
Meet CloudTalk!

Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.

CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.

How CloudTalk compares to Google Voice and Line2

Line2’s phone application certainly isn’t spotless. We launched a remastered CloudTalk Go app that allows you to call with ease from anywhere.

Line2 isn’t the best choice for scale-ups. CloudTalk’s targets companies looking to grow. Although you pay more, we adapt to your future needs, offering you a long-term solution.

We can’t stress it enough: Line 2 is missing several important integrations. CloudTalk works with 35+industry-leading integration partners.

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Pricing: Transparent memberships for businesses of any size

CloudTalk may be on the more expensive side — with plans ranging between $25 and $50 user/month paid annually — yet we offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.

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Features

Out of CloudTalk’s 100+ features, our flagship tools include several advanced dialers(power and smart). Furthermore, the Text messages tool lets you send automatic personal messages or create general notifications.

Expore Features

Advantages and reviews of CloudTalk

Still not convinced? Our results speak for themselves

14 days of free trial

There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.

24/7 Customer Support

Our dedicated customer support team always puts a smile on your face by answering your questions promptly.

Set up in less than 5 min.

Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.

9 globally distributed centers

Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.

G2 Reviews proof

The transition to CloudTalk was super smooth. Actually, agent productivity grew by 10% just as a direct result of the switch. We thought our sales team couldn’t handle more than 15 daily leads, but this year, on some days, they took care of 30 and even won more deals.

Franco Viale Leyva
Head of Commercial Performance at Poliglota

Our call volume tripled in only 2 years. Today, our agents get around 100,000 calls per quarter versus 30,000 back in 2020. With CloudTalk, we can now handle all of this communication easily. It was an excellent choice.

Frederico Lopes
Head of Customer Service at DiscoverCars

CloudTalk has grown on us from the very first moment. It’s a part of our daily workflow. Everyone in the company finds uses for it. From sales to support or onboarding. Without CloudTalk, we wouldn’t provide such outstanding service.

Pavel Pribis
CEO of Boataround