Go Back and Forth into the Features

IVA vs IVR

Two ways to answer inbound calls and improve customer experience. See which one is best for you.

Contact Center vs Call Center

They serve your customers by leveraging different channels and providing a variety of capabilities.

Cloud Telephony vs VoIP

Different systems can be at work behind a phone call. Check out what makes them unique.

Inbound vs Outbound IVR

One takes care of incoming calls, and the other helps with customer outreach. Learn how they operate.

SIP Trunking vs VoIP

Despite similarities in uses, their infrastructure sets them apart. Explore the pros and cons of each one.

Power Dialer vs Predictive Dialer

The choice between Power and Predictive Dialers takes your business to different roads. Find out where to go.

Predictive Dialer vs Auto Dialer

Both automate your dialing. Find out which one you are looking for.

Hosted PBX vs VoIP

VoIP and Hosted PBX are often understood as the same thing, but they are not. Learn the key differences.

Digital Phone vs VoIP

One is an evolution of the other. Discover which came first and explore their key differences.

PSTN vs VoIP

Compare the old, traditional telephone system with the new way of calling over the Internet.

WebRTC vs VoIP

Their calling uses the Internet but with different technologies, mechanisms, and, above all, different costs. 

Softphone vs Hardphone

Both allow you to make calls, but one of them requires you to be at your office desk. Find out why.

VoIP vs Cellular

These two technologies are widely used calling solutions for businesses. But are they equally reliable?

IP PBX vs VoIP

While their principle is the same, their usage and the hardware involved differ in several aspects.