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Muestra fácilmente los datos clave en el panel mural

Have your data ready to showcase anytime with a call center Wallboard. Easily display live snapshots of your metrics, from average wait times to the number of callers on hold.

Contáctanos

Pruébalo gratis

3 Razones para instalar paneles murales

Monitoreo en Directo

Podrá ver métricas como la cantidad de personas que llaman y están a la espera, el promedio de las llamadas en espera, nivel del servicio y mucho. más.

Ventanas del Tiempo

Muestre métricas en directo o indicadores de rendimiento en los últimos 5, 15, 30, o 60 minutos.

Ojo de Halcón

Podrá ofrecer a sus gerentes una visión general de todo lo que sucede con su equipo y así poder motivar a los agentes.

"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."

Nelly Donnelly Service Delivery Manager

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"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."

Yohann Bensadoun Global Supply Growth

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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."

Frederico Lopes Head of Customer Service

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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."

Elay Sasson Call Center Manager

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"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."

Sara Konickova Sales Ops Manager

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