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Dialpad vs Zoom
Is either VoIP provider right for you? Compare both with CloudTalk and decide which is the best fit for your business’s needs.
Pricing: Which Service
Fits Your Budget?
Swipe to see the winner
Features: Which Phone System
Powers Your Team Better?
Swipe to see the winner
Customer Satisfaction: Which
Service Has the Happiest Customers?
Swipe to see the winner
In order to determine which solution performed better with regard to customer satisfaction, we explored ratings and reviews on established portals — G2 and Capterra.
Not convinced?
Meet CloudTalk!
Cloudtalk’s calling software is earning more and more recognition with each passing day. We ranked 3rd of the top 30 HubSpot Integrations by G2 Industry Leaders.
CloudTalk also works seamlessly with all HubSpot plans. If you are a loyal HubSpot user, our software should be your number 1 option.
How CloudTalk compares to Dialpad and Zoom
While Dialpad offers only 25 features, we have you covered with 100 tools that adapt to all business needs.
Zoom-Salesforce integration isn’t always user-friendly. Voicemail and call logs may not show up in a native lightning case feed, but as a task. CloudTalk’s 35+ integrations work seamlessly with our system. Including Salesforce.
Compared to Dialpad, CloudTalk is the winner in terms of advanced analytics. For example with Custom reporting, you can filter any data you need within seconds. Search by agent, phone number, queue, timeframe, etc.
Pricing: Transparent memberships for businesses of any size
CloudTalk may be on the more expensive side — with plans ranging between $25 and $50 user/month paid annually — yet we offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.
Features
Dialpad and Zoom users may appreciate our call management tools (advanced dialers, routing options, and more). We also offer Call Notes and Tags that keep your reps updated about customer interaction history. Furthermore, CloudTalk offers 160 international numbers.
Still not convinced? Our results speak for themselves
14 days of free trial
There are no hidden charges and no need to add credit card details when subscribing for a free 14-day trial.
24/7 Customer Support
Our dedicated customer support team always puts a smile on your face by answering your questions promptly.
Set up in less than 5 min.
Our software has a user-friendly interface, it’s simple and practical. It can be set up in less than 5 minutes. No need for IT support.
9 globally distributed centers
Instead of relying on a single partner, we have built strong relationships with telco partners all across the world which helps us secure better calling routes and offer stronger connections.
G2 Reviews proof
G2 ranked us among the Top 50
Customer Service Products for 2024.
So, who is the overall winner
of the best VoIP alternative?
We vote for CloudTalk. Discover how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today