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IT & Operations
Sales
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Awards
& Quality Certificates
We are very proud to have received some of the awards and badges are displayed below.
CloudTalk named the 15th fastest growing product by G2
Thousands of businesses work with customers over the phone every day to generate awareness and drive revenue for their company. Contact center technology helps businesses build digital platforms to track these interactions, without the need for hardware or additional technical assistance.
CloudTalk belongs to the top 10 easiest to use contact center operations software.
G2 ranked us among the Top 50
Customer Service Products for 2024.
The most recent awards from G2
The Best Software 2024 in Customer Service Products Category by G2
Most Implementable for Contact Center Workforce on G2
Momentum Leader for VoIP on G2
Leader for VoIP on G2
Easiest To Do Business With for Cloud PBX Platforms on G2
High Performer for VoIP on G2
Best Support for Cloud PBX Platforms on G2
Easiest To Use on G2
Over 4,000 call centers and phone systems are powered by CloudTalk
If you haven’t heard it yet, CloudTalk is the Next Generation Business Calling Software for data-driven teams. And according to G2, we’re also the #1 Aircall Alternative! So, what gives us the edge?
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
See customer story
"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."
Sara Konickova Sales Ops Manager
See customer story
More awards & quality certificates
The Best Software 2023 in Customer Service Products Category by G2
Most Implementable for Contact Center Workforce on G2
Momentum Leader for VoIP on G2
Leader for VoIP on G2
Highest User Adoption for Small-Business Speech Analytics on G2
High Performer for Enterprise VoIP on G2
Fastest Implementation for Speech Analytics on G2
Easiest To Use on G2
Best Est. ROI for Small-Business Contact Center Quality Assurance on G2
High Performer for Enterprise VoIP on G2
High Performer for Mid-Market VoIP on G2
Momentum Leader for VoIP on G2
High Performer for Enterprise VoIP on G2
High Performer for Mid-Market VoIP on G2
Momentum Leader for VoIP on G2
Easiest To Use on G2
Most Implementable on G2
Best Relationship on G2
Best Results on G2
Best Usability on G2
#15 Fastest Growing Product on G2
Momentum Leader for VoIP on G2
High Performer for Contact Center Quality Assurance on G2
Best Relationship on G2
Most Implementable on G2
Best Meets Requirements on G2
Best Support on G2
Easiest Admin for Contact Center Quality Assurance on G2
#4 Fastest Growing Product on G2
High Performer for Outbound Call
Tracking on G2
Momentum Leader for VoIP on G2
High Performer for Contact Center Workforce on G2
Momentum Leader for Contact Center Operations on G2
Leader in Europe for VoIP on G2
Leader in Contact Center Operations on G2
BEST Customer Service Product on G2
BEST Sales Product on G2
High Performer for Contact Center Quality Assurance on G2
Easiest Admin for Contact Center Quality Assuranceon on G2
Leader for Contact Center Operations on G2
Leader for Contact Center Quality Assurance on G2
on Digital.com
Leader in Small-Business for Contact Center Operations on G2 on Capterra
Leader in for Speech Analytics on G2
Ease of Use Badge on Capterra
Leader in Small-Business for Telecom Services for Call Centers on G2
Leader in Mid-Market for Outbound Call Tracking on G2
High Performer in Telecom Services for Call Centers on G2
Connect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today
