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Speed Up Revenue Growth
Grow revenue faster with efficient calling software. Deploy advanced automation and gain time to enhance support and sales processes, improve CX, and close more deals.
Trusted by 4,000+ companies worldwide
We Pave Your Path to Success
Save Your Time With Easy Setup
Set up CloudTalk all by yourself, with no IT support needed. Start calling in under 24 hours.
Change Seat Count Instantly
Flexibly adjust the number of seats, with no need to change the software once you scale.
Use Integrations to Grow Faster
Connect your tech stack with 35+ tools like Pipedrive. Boost efficiency and grow revenue.
Save on Quick Setup and Onboarding
Set up and maintain CloudTalk all by yourself, with no IT support needed, and save both time and money. You can get up and running in a matter of hours. Our unparalleled user-friendliness also eases agent onboarding. They can learn all they need in a single day.
CloudTalk is very nice, intuitive, and easy to use. The learning curve is very high. I was able to get it up and running almost in no time. I love the modern interface and being familiar with this type of platform, I was pleasantly surprised by the responsiveness and how snappy the solution is. Awesome job, keep up the great work!
Flexibly Adjust Seat Count
Seamlessly increase or decrease your seat count as your team grows, ensuring you have the right resources without hassle. Say goodbye to the headache of migrating to another provider when your team expands – with CloudTalk, adaptability is built-in.
The biggest benefit of CloudTalk is its flexibility and scalability. We can fully customize everything as we grow. The software is a dream come true. Without it, we wouldn’t provide such outstanding service.
Grow Revenue With Integrations
Connect your existing tech stack to platforms like Pipedrive, automate workflows, and maximize productivity. Give your customer-facing teams easy access to all customer data unified in a single platform, improve customer experience, and watch your revenue grow.
I like it best that CloudTalk easily connects with any CRM. We work with Pipedrive and from there, it’s only one click to call our clients. And the most important thing: it’s working all the time.
Plans worth every dollar
Get Top-level 24/7 Support
Get your issue addressed within seconds. Our support is active 24 hours a day, 7 days a week, with <1 minute response rate.
Improve KPI With Data
Get a 360-degree view of your customer interactions. Track performance, accommodate strategies, and hit your high-end goals.
Enjoy Top Call Quality
Offer the best CX with a crystal-clear sound quality. Always hear what customers are saying and build an image of a truly professional service.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."
Sara Konickova Sales Ops Manager
See customer story
Related Content
FAQs
How much does a phone system for a small business cost?
The cost of a phone system for a small business can vary depending on factors such as the provider, features included, and number of users. Cloud-based solutions like CloudTalk offer flexible pricing plans tailored to small businesses, with affordable monthly subscriptions starting at competitive rates.
What is the best phone system for a small business?
The best phone system for a small business is one that offers a combination of affordability, scalability, and advanced features tailored to meet the specific needs of small teams. CloudTalk’s virtual call center software for small business stands out for its intuitive interface, seamless scalability, and comprehensive feature set, making it an ideal choice for small businesses looking to streamline communication and enhance productivity.
How to set up a phone system for small businesses?
Setting up a phone system for small businesses is straightforward with cloud-based solutions like CloudTalk. Simply sign up for an account, choose a suitable pricing plan, configure your settings and preferences, assign phone numbers to users or departments, and start making and receiving calls. CloudTalk’s user-friendly interface and intuitive setup process make it easy to get your phone system up and running quickly.
What are the Advantages of Using Call Center Software for Small Business?
Using call center software offers several advantages for small businesses, including improved customer service, enhanced efficiency, streamlined communication, better call management, access to advanced features like call routing and analytics, scalability to accommodate growth, and cost savings compared to traditional phone systems.
What Can Call Center Software for Small Business Really Do?
Call center software for small business can handle a wide range of tasks and processes, including inbound and outbound call management, call routing and queuing, interactive voice response (IVR), call recording and monitoring, real-time analytics and reporting, integration with CRM and other business tools, and providing a seamless customer experience across multiple channels. These capabilities empower small businesses to deliver exceptional customer service and optimize their call center operations for maximum efficiency.
CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.
Schedule a demo today and find out for yourself.
