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Customer service staffing, as a service.
Outsource staffing and grow your customer service team without worrying about hiring, training, or management.
Why Integrate TalentPop with CloudTalk?
Recruitment
Get matched with the perfect, hand-picked agent for your role based on skills, personality, and passion.
Onboarding
Immediately leverage a fully trained agent, externally onboarded into your internal brand practices.
Management
Evaluate your external agent effectively with regular performance assessment meetings and reports.
50+ FEATURES
Streamlined calling
Access 50+ AI-powered and advanced features to automate your daily tasks, reduce human error and streamline outbound and inbound calling.
ANALYTICS AT SCALE
Understand cause
and effect
View your call center data through the lens of overall business performance. Identify issues and react in real time to reinforce your bottom company’s line.
COUNTRY COVERAGE
Crystal-clear calls
in every country
Corner the market in every corner of the world with CloudTalk’s crystal-clear call quality in 160+ countries with local, toll-free, mobile, and international numbers.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
See customer story
"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."
Sara Konickova Sales Ops Manager
See customer story
CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.
Schedule a demo today and find out for yourself.
