Top 110 Call Center Quotes To Motivate You and Your Agents

Highly motivated teams foster stronger customer and colleague relationships, reducing employee turnover and burnout by 59%*. 

Think about it: When call center agents feel supported—whether through a quick “great job” during a team huddle or a manager stepping in to help with a difficult call—they’re more likely to stay engaged, collaborate better, and create positive customer experiences.

As a call center manager, you understand how critical consistent motivation is to keep morale high. Every agent faces moments when their energy dips, and sometimes a little extra inspiration can make all the difference.

That’s why we’ve curated a collection of powerful quotes to uplift your agents, foster team spirit, and help them tackle every call with confidence.

Key Takeaways: 

• Motivational and funny call center quotes can help you empower and motivate your employees to do their best work.
• Software solutions like CloudTalk help you keep your employees engaged and motivated by inspiring friendly competition and gamification. 
• Recognition and rewards go a long way when it comes to keeping motivation levels high in call centers.

Give Your Call Center a Morale Boost: See how we use leaderboards to spark friendly competition.

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Call Center Quotes to Motivate and Inspire Customer-Facing Teams

1. One customer well taken care of could be more valuable than $10,000 worth of advertising. – Jim Rohn
2. Always give people more than they expect to get. – Nelson Boswell
3. Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. – Peter Drucker
4. Let no one ever come to you without leaving better and happier. – Mother Theresa
5. You are serving a customer, not a life sentence. Learn how to enjoy your work. – Laurie McIntosh
6. People will soon forget what you said. They will NEVER forget how you made them feel. – Maya Angelou
7. The key is not to prioritize your schedule but to schedule your priorities. – Stephen Covey
8. Success isn’t permanent and failure isn’t fatal. – Mike Ditka
9. Ask your customer to be part of the solution, and don’t view them as part of the problem. – Alan Weiss
10. Customer service is an opportunity to exceed your customer’s expectations. – John Jantsch
11. Your most unhappy customers are your greatest source of learning. – Bill Gates
12. Thank your customer for complaining, and mean it. Most will never bother to complain. They’ll just walk away. – Marilyn Suttle
13. A brand for a company is like a reputation for a person. You earn a reputation by trying to do hard things well. – Jeff Bezos
14. Customers remember the service a lot longer than they remember the price. – Lauren Freedman
15. Customers don’t expect you to be perfect. They expect you to fix things when they go wrong. – Donald Porter
16. It’s easier to love a brand when the brand loves you back. – Seth Godin
17. Politeness goes far yet costs nothing. – Samuel Smiles
18. Customer service is the new marketing. –  Derek Sivers
19. One kind word can warm three winter months. – Japanese Proverb
20. To earn the respect (and eventually love) of your customers, you first have to respect those customers. That is why Golden Rule behavior is embraced by most of the winning companies. – Colleen Barrett, Southwest Airlines President Emerita
21. Strive not to be a success but rather to be of value. – Albert Einstein
22. To keep a customer demands as much skill as to win one. – American Proverb
23. Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me? – Brian Tracy
24. The most important thing in communication is hearing what isn’t said. – Peter Drucker
25. Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers. – Ross Perot
26. I like to listen. I have learned a great deal from listening carefully. Most people never listen. – Ernest Hemingway
27. How you think about your customers influences how you respond to them. – Marilyn Suttle
28. There is a spiritual aspect to our lives — when we give, we receive — when a business does something good for somebody, that somebody feels good about them. – Ben Cohen
29. What do we live for if not to make life less difficult for each other? – George Eliot
30. Men are rich only as they give. He who gives great service gets great rewards. – Elbert Hubbard
31. The two most powerful things in existence: a kind word and a thoughtful gesture. – Kenneth Langone
32. Goodwill is the only asset that competition cannot undersell or destroy. – Marshall Field
33. A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider to our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us the opportunity to do so. – Mahatma Gandhi
34. If the shopper feels like it was poor service, then it was poor service. We are in the customer perception business. – Mark Perrault
35. A sale is not something you pursue; it’s what happens to you while you are immersed in serving your customer. – Unknown
36. You are allowed to do this — don’t worry about the rules, don’t worry about getting into trouble, your job is to take care of the customer. Your job is to make the person leave happy. – John Pepper
37. It’s much harder to provide great customer service than I would have ever realized. It’s much more art than science in some of these other areas and not just about the facts but about how you are conveying them. – David Yu
38. Seek first to understand. Then to be understood. – Stephen Covey
39. When you assume negative intent, you’re angry. If you take away that anger and assume positive intent, you will be amazed. – Indra Nooyi
40. Your best customers leave quite an impression. Do the same, and they won’t leave at all. – SAP Advertising
41. Customer service shouldn’t just be a department, it should be the entire company. – Tony Hsieh
42. Customer service is not a department, it’s an attitude – Unknown
43. Go beyond merely communicating to ‘connecting’ with people. – Jerry Bruckner
44. Quality is remembered long after the price is forgotten. – Gucci Family Slogan
45. The purpose of business should be to make life better for people. – Unknown
46. What helps people helps business. – Leo Burnett
47. If you love your customer to death, you can’t go wrong. – Graham Day
48. Be helpful — even if there’s no immediate profit in it. – Susan Ward
49. You can have what you want if you help other people get what they want. – Zig Ziglar
50. Until you understand your customers — deeply and genuinely — you cannot truly serve them. – Rasheed Ogunlaru
51. When you make a mistake, there are only three things you should ever do about it: admit it, learn from it, and don’t repeat it. – Bear Bryant
52. Never underestimate the power of the human element. Whether it’s assisting a guest with a special request or a friendly greeting from staff members in the hallway, the people aspect plays a key role in guest satisfaction and loyalty. – Ramez Faza
53. If you don’t care, your customer never will. – Marlene Blaszczyk
54. Thank your customer for complaining, and mean it. Most will never bother to complain. They’ll just walk away. – Marilyn Suttle
55. It is not your customer’s job to remember you, it is your obligation and responsibility to make sure they don’t have the chance to forget you. – Patricia Fripp
56. A satisfied customer is the best business strategy of all. – Michael LeBoeuf
57. Remember, the best job goes to the person who can get it done without passing the buck or coming back with excuses. – Napoleon Hill
58. Service is the rent we pay for being. It is the very purpose of life and not something you do in your spare time. – Marian Wright Edelman
59. Words of comfort, skillfully administered, are the oldest therapy known to man. – Lous Nizer
60. One of the deep secrets of life is that all that is really worth doing is what we do for others. – Lewis Carroll
61. Our greatest asset is the customer. Treat each customer as if they are the only one! – Laurice Leitao
62. Nobody cares how much you know until they know how much you care. – Theodore Roosevelt
63. The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did – Susan Ward
64. The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first. – Kerry Stokes
65. You don’t earn loyalty in a day. You earn loyalty day-by-day. – Jeffrey Gitomer
66. Customer service is about empathy. – Chaz Van de Motter
67. The customer is why we are here. If we take good care of them, they’ll give us a good reason to come back. – Jenny McKenzie
68. It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages. – Henry Ford
69. You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied. — Jerry Fritz
70. Revolve your world around the customer, and more customers will revolve around you. – Heather Williams

Call Center Quotes To Empower Your Agents

1. Talent wins games, but teamwork and intelligence win championships. – Michael Jordan
2. Diamonds are nothing more than chunks of coal that stuck to their jobs. – Malcolm Forbes
3. Success is best when it’s shared. – Howard Schultz
4. It is amazing what you can accomplish if you do not care who gets the credit. – Harry Truman
5. If you want to go fast, go alone. If you want to go far, go together. – African Proverb
6. It takes two flints to make a fire. – Louisa May Alcott
7. Cooperation is the thorough conviction that nobody can get there unless everybody gets there. – Virginia Burden
8. Individually, we are one drop. Together, we are an ocean. – Ryunosuke Satoro
9. Great things in business are never done by one person; they’re done by a team of people. – Steve Jobs
10. Individual commitment to a group effort – that is, what makes a team work, a company work, a society work, a civilization work. – Vince Lombardi
11. A group becomes a team when each member is sure enough of himself and his contribution to praise the skills of others. – Norman Shidle
12. The ratio of We’s to I’s is the best indicator of the development of a team. – Lewis B. Ergen
13. Effectively, change is almost impossible without industry-wide collaboration, cooperation, and consensus. – Simon Mainwaring 
14. There is no such thing as a self-made man. You will reach your goals only with the help of others. – George Shinn
15. The whole is other than the sum of the parts. – Kurt Koffka
16. The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime. – Babe Ruth
17. Teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability. – Patrick Lencioni
18. The strength of the team is each individual member. The strength of each member is the team. – Phil Jackson
19. You need to be aware of what others are doing, applaud their efforts, acknowledge their successes, and encourage them in their pursuits. When we all help one another, everybody wins. – Jim Stovall 
20. The best teamwork comes from men who are working independently toward one goal in unison. – James Cash Penney
21. If everyone is moving forward together, then success takes care of itself. – Henry Ford 
22. Alone we can do so little; together, we can do so much. – Helen Keller
23. If I have seen further, it is by standing on the shoulders of giants. – Isaac Newton
24. It is the long history of humankind (and animal kind, too) that those who learned to collaborate and improvise most effectively have prevailed. – Charles Darwin
25. No one can whistle a symphony. It takes a whole orchestra to play it. – H.E. Luccock

Pro tip:

Gamify employee recognition and rewards with leaderboards, badges, points, and competitions to keep agents motivated and engaged. Use a Real-Time Dashboard to monitor active calls and agent performance, ensuring top-notch customer service and informed decision-making.

Funny Call Center & Customer Service Quotes

1.  Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, read Rule 1. – Stew Leonard’s Grocery Store Customer Policy
2. Although your customers won’t love you if you give bad service, your competitors will. – Kate Zabriskie
3. There’s no such thing as ‘hard sell’ and ‘soft sell.’ There’s only ‘smart sell’ and ‘stupid sell.’ — Leo Burnett
4. Customer: A person who indirectly pays for all your vacations, hobbies, and golf games and gives you the opportunity to better yourself. – Unknown
5. Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is! – Tom Peters
6. Swallowing your pride occasionally will never give you indigestion. – Unknown
7. A satisfied customer — we should have him stuffed! – Basil Fawlty
8. The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you. – Derek Sivers
9. Customers are like teeth. Ignore them and they’ll go away. – Jerry Flanagan
10. Thank you for calling customer service. If you’re calm and rational, press 1. If you’re a whiner, press 2. If you’re a hot head, press 3, – Randy Glasbergen
11. A smile is a curve that sets things straight. – Phyllis Diller
12. Your satisfaction is our top priority. So if you could try to act really satisfied, that would be a big help – Randy Glasbergen
13. Learn from the mistakes of others. You can’t live long enough to make them yourself. –  Eleanor Roosevelt
14. Right or wrong, the customer is always right. – Marshall Field
15. Thank you for calling technical support. This call may be monitored so we can play it back at company parties for laughs. ~ Randy Glasbergen.

59% of Employees Are Quiet Quitters 

59% of employees are ‘quiet quitting,’ meaning they aren’t engaged at work, while 18% are actively disengaged. 

This means it’s time to turn up the volume on supporting your employees. Motivational quotes are a great starting point to boost morale, but maintaining engagement requires a more robust approach.

CloudTalk can help foster engagement through gamification features like Wallboard and Agent Reporting that showcase performance metrics to your entire team. Plus, Real-Time Dashboards give agents a clear view of their goals, so it’s easier to hit targets and stay engaged. 

By combining motivational quotes with CloudTalk’s innovative features, you can create a workplace culture that prioritizes continuous improvement, job satisfaction, and high-performing teams.

Keep the Motivation Rolling: Explore our team engagement tools and see performance soar.

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*Sources

• Plecto. Team Motivation Statistics. 2024.