Category

Service & Support

Customer ServiceService & Support

The Most Common Mistakes In Customer Service And How To Fix Them

N. Mraz | 6. July 2021
Illustration first call resolution
Customer ServiceService & Support

Using Phone for Customer Support: 9 Key Reasons

Q. Malloy | 23. June 2021
Illustration customers complaints
Customer ServiceService & Support

8 steps on how to deal with customer’s complaints over the phone

Q. Malloy | 15. April 2021
Customer support quality quiz
Customer ServiceService & Support

Is Your Support Nailing It? Take This Quiz to Find Out

Q. Malloy | 25. March 2021
All data in call center
Customer SupportService & Support

Why Customer Service Monitoring Matters: 6 Reasons and How to Do It

N. Mraz | 29. December 2020
Customer FAQ
Service & SupportCustomer Service

The benefits of customer self-service: Meaning&Examples

N. Mraz | 8. October 2020
Communication

5 Professional Business Voicemail Greetings

Q. Malloy | 1. September 2020
Customer SupportService & Support

Inbound vs. Outbound Call Centers: What’s The Key Difference

N. Mraz | 3. July 2020
Happy customer
Customer SupportService & Support

10 Effective Ways to Deliver Friendly Customer Service

N. Mraz | 29. April 2020
Conference calls and international meetings - how to make the most of them?
CommunicationService & Support

15 Tips: Enhance your Global&Internationl Conference Calls

N. Mraz | 20. April 2020
Photo woman computer
Customer ExperienceService & Support

How to Turn Customers into Advocates in 5 Ways

Q. Malloy | 8. April 2020
Tools for customer service and sales teams
Customer SupportService & Support

8 best tools for sales & customer support teams

Q. Malloy | 27. August 2019
Call center photo
Customer ServiceService & Support

Omnichannel customer service: Definition & Tips

N. Mraz | 19. August 2019
photo woman cloud phone
Customer SupportService & Support

What is a Cloud Phone System

Q. Malloy | 23. July 2019
Call center statistics
Customer SupportService & Support

Call center statistics that count

N. Mraz | 8. July 2019

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