Category

Service & Support

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Call CenterCommunication

8 Proven Communication Strategies For The Workplace

Q. Malloy | 31. January 2024
Improve customer experience
Customer ExperienceService & Support

12 Easy Tips How to Improve Customer Experience (CX)

Q. Malloy | 18. January 2024
Customer Service

5 Ways to Take Full Advantage of AI’s Role in Customer Service

Z. Hudecova | 23. June 2023
Call CenterCustomer Experience

How to Raise Customer Satisfaction as an SMB in 2025

M. Vozník | 27. April 2023
customer-churn-rate
Call CenterCustomer Experience

14 Ways to Reduce Customer Churn for SaaS During Economic Downturn

M. Vozník | 16. March 2023
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Communication

6 Business Communication Channels in 2025

N. Mraz | 1. January 2023
customer support audit
Service & SupportCustomer Support

Complete Customer Service Audit Checklist for Better Support

Q. Malloy | 1. January 2023
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Communication

Does Call Blasting Make Sense in 2025?

N. Mraz | 1. January 2023
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Customer Service

17 Customer Service Goals to Aim for in 2025

N. Mraz | 1. January 2023
illustration customer service tools
Customer SupportService & Support

Customer Service Tools to Consider in 2025

Q. Malloy | 1. January 2023
illustration customer service philosophy MAIN
Customer Service

Customer Service Philosophy: Definition & 7 Tips To Create One

N. Mraz | 25. July 2022
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Customer Experience

Customer Retention – Small Tweaks To Keep Your Customers Coming For More

N. Mraz | 27. June 2022
Communication

Top 6 Business Communication Channels for Success

N. Mraz | 20. June 2022
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Communication

4 Common Communication Issues in Customer Support Teams

N. Mraz | 13. June 2022
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Customer Service

Guide to Escalation Matrix in your Remote Call Center

N. Mraz | 1. June 2022

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