7 Best Parallel Dialers:
Power Up Your Cold Calling in 2025

With the average cold call conversion rate being only 2%*, agents often struggle with losing time on conversations that lead nowhere. But a Parallel Dialer can give them ~70%** more time to focus on closing deals that really matter.

Did you know that the average salesperson only spends 39% of their day selling? The rest is spent in endlessly switching tabs, copying and pasting numbers, or worse yet, typing them in manually. Consequently, 67% of reps are close to burnout at all times*.   

In this article, we’ll discuss how a parallel dialer can fix both those issues for you and guide you through the 7 best parallel dialer software providers available on the market today. Keep reading to learn more!

Key Takeaways:

• A parallel dialer calls multiple numbers simultaneously for each agent, instantly connecting them to the first live answer while canceling the rest.
• By reducing idle time, automating workflows, and optimizing call strategies, parallel dialers help sales teams increase efficiency and close more deals.
• Unlike standalone dialers, CloudTalk combines parallel dialing with advanced analytics, workflow automation, and 24/7 support for a complete call center solution.

What Is a Parallel Dialer?

A parallel dialer is a specialized software that automates dialing and call handling to reduce repetitive work while maximizing productivity and call volume. Along with other types of auto-dialers, parallel dialers are a staple of efficient outbound operations.

So, what is parallel dialing? As the name suggests, parallel dialing initiates several calls simultaneously for each agent, immediately connecting them to whichever prospect picks up first. At the same time, it cancels all parallel dialing attempts until the call ends.

The best parallel dialer is able to combine automation with intelligent call distribution to evaluate and account for average answer rates and call durations. This has the added benefit of increasing pick-ups and lowering call abandonment.

7 Best Parallel Dialers for Outbound Calling

The auto dialer market is wide and varied. And even when you narrow down your selection process to parallel dialers, there’s still plenty to choose from. So, to help you choose the best parallel dialer, we’ve gathered this list of primary providers.

#1: CloudTalk

A leading hosted VoIP call center software provider boasting one of the highest offers of 1+ international numbers, along with a wide selection of powerful and AI-powered features for outbound and inbound campaigns.

Although CloudTalk is fully scalable and can meet the needs of organizations of all sizes, its main customers include micro, SMB, and medium-sized businesses. Its pricing reflects this, ranging from $25 to $50 per user/month.

Best Features:

• Parallel, Power, and Smart Dialers
• Workflow Automation
• Custom Campaigns
• Advanced Analytics
• Conversation Intelligence AI

#2: Nooks

The Nooks parallel dialer is part of the provider’s virtual sales floor platform, designed to enhance sales team productivity. It caters to sales teams aiming to automate manual tasks and increase call volumes. But be wary, pricing is only available per request.

Best Features:

• Parallel Dialing
• Auto-Voicemail Drop
• Call Scoring
• Smart Lists
• Virtual Salesfloor

#3: Apollo

The Apollo parallel dialer is part of its sales intelligence and engagement platform, which offers a built-in dialer to streamline outbound calling efforts. It’s designed for sales teams seeking to integrate prospecting with outreach. Pricing starts at $59 per user/month.

Best Features:

• Integrated Dialer
• Lead Scoring
• Email Sequencing
• Analytics Dashboard
• Data Enrichment

#4: Orum

The Orum parallel dialer is part of an AI-powered dialing platform that automates outbound calling to increase sales productivity. It’s suitable for sales teams aiming to maximize live conversations. Pricing is only available upon request.

Best Features:

• Parallel Dialing
• Voicemail Drop
• CRM Integration
• Call Recording
• Local Presence

#5: Elto

The Elto dialer is an AI-driven parallel dialer designed to enhance outbound sales efficiency. It’s ideal for sales teams seeking reliable and high-performing dialing solutions. Pricing details are only available upon request.

Best Features:

• Simultaneous Dialing
• Advanced AI Response Detection
• Time Zone Filtering
• Spam Detection
• CRM Integration

#6: Klenty

The Klenty parallel dialer is part of a sales engagement platform that offers parallel dialing to boost outbound calling efficiency. It’s designed for sales teams aiming to automate outreach and increase productivity. Pricing starts at $35 per user/month.

Best Features:

• Parallel Dialing
• Email Sequencing
• CRM Integration
• A/B Testing
• Click-to-Call

#7: Salesfinity

Salesfinity is an AI-driven parallel dialer designed to enhance outbound sales efficiency. It’s ideal for sales teams seeking reliable and high-performing dialing solutions. Pricing details are available upon request.

Best Features:

• AI Parallel Dialer
• Contact Enrichment
• Campaign Automation
• AI Coaching
• Anti-Spam

Why Are Parallel Dialers Important?

As we mentioned previously, sales dialers are the lifeblood of any efficient sales organization, as they let you skip past the busy dial tones and jump right into turning conversations into conversions. But that’s not all they let you do.

#1: Boost Efficiency with AI-Powered Call Optimization

The best parallel dialer can learn from every call, analyzing peak answer times, optimal dialing patterns, and prospect patterns. In turn, parallel calling helps you find the best times to reach specific industries and adjust dialing timing to stay productive.

#2: Eliminate Infrastructure Costs with Cloud Technology

Traditional PBX solutions are often bulky and expensive to implement, maintain, and upgrade. But by switching to a cloud-based solution, you can cut these costs and let the provider worry about the back end while you do what you do best – close deals.

#3: Empower Remote Work Anywhere, Anytime

Outfitting an entire call center workforce gets expensive. But with remote-friendly hosted solutions, Bring Your Own Device (BYOD) standards, and secure VPNs; you can focus on hiring the best talent worldwide without worrying about costs, shipping, or time zones.

#3: Boost Sales Productivity via Automation

According to a report by SPOTIO, the average rep only spends 39% of their workday actually selling, with the rest being dedicated to repetitive tasks. However, as mentioned previously, a parallel dialer can help them win back up to 70% of their daily productivity.

#4: Maintain Compliance While Maximizing Reach

Don’t let compliance keep you up at night. Leverage the parallel dialer’s built-in safeguards to handle TCPA, GDPR, and DNC regulations automatically. Maintain aggressive call rates and awe-inducing conversion rates without worries.

What Are the Key Features of Parallel Dialers?

While parallel dialing is a powerful feature in itself, there are several associated tools you should keep an eye out for when hunting for your latest provider. These include:

• Call Recording: Automatically record and access your agents’ calls directly from your browser and fine-tune your outbound calls.
• Call Transcription: Automatically transcribe calls in multiple languages. Get actionable insights on conversations and improve efficiency.
• Campaigns: Create custom campaigns to help agents structure their calls with notes, scripts, and questionnaires.
• Topic Extraction: Adjust scripts for more effective sales by easily extracting topics from calls and making adjustments on the fly.
• Sentiment Analysis: Get immediate feedback on your customers’ and prospects’ moods by following their sentiment shifts during calls.
• Analytics: Get a 360° view of everything that happens within your team and maintain unprecedented control over its performance.

CloudTalk: An Unparalleled Dialing Experience

It should go without saying that the best parallel dialer for you will entirely depend on your unique needs and wants. However, as we’ve seen, the providers who primarily focus only on the dialing software tend to have some holes in their offerings.

CloudTalk strikes a balance between power and price, giving you access to an entire suite of call center features and integrations on top of parallel dialing software. As such, you can choose whether to use it for sales, support, or both.

Sources

• Close CRM
• Bearworks
• ThriveGlobal