Ameyo Plans & Pricing: Full Guide for 2025

With over 7,000 global customers, Ameyo is a popular platform for young businesses to begin—but if you plan on scaling, you might find yourself with unexpected costs.

Ameyo call center pricing isn’t publicly listed, and fees can vary based on user tiers, call volumes, and added features. Just to give you some context, typical prices range from 19–49 per agent/month for cloud-based dialers.

In short: Ameyo can work well—but knowing what you’re actually paying for is key to growing with confidence. So let’s take a closer look. 

Key takeaways:

• Ameyo pricing isn’t publicly available—everything is quote-based.
  You’ll need to contact their sales team to get any information on Ameyo pricing plans, making cost comparison difficult upfront.
• Costs vary depending on users, features, and deployment type.
  Ameyo call center pricing depends on whether you’re using cloud or on-premise deployment, which dialers you need, and how many users you have.
• If transparency matters, CloudTalk offers a more predictable alternative. Unlike Ameyo, CloudTalk publishes all pricing online and includes features like smart dialers and integrations in clearly defined tiers.

Avoid unexpected contact center costs with CloudTalk’s full pricing transparency.

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Overview of Ameyo Plans and Pricing

Unlike many other call center software providers, Ameyo lacks transparency on their website regarding the plans they offer and the prices of those plans. 

Ameyo does offer outbound and inbound calling center software, with predictive, preview, and auto dialers, and common call center features like call reporting and call recording.

Ameyo pricing and costs are customized based on your team’s size, feature needs, and whether you choose cloud-based or on-premise deployment.

Get the perfect contact center plan for your team with pricing upfront.

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For Small Teams or Startups

Ameyo can cover basic contact center needs like inbound/outbound calling, call recording, and simple IVR. Suitable for teams with straightforward workflows.

For Growing Teams

As teams expand, Ameyo offers more advanced tools—predictive dialers, CRM integrations, and monitoring dashboards—though access depends on configuration and cost.

For Large or Enterprise Teams

For larger operations, Ameyo supports more complex setups like omnichannel routing, WFM, and on-prem deployment—but these typically require a customized solution.

CloudTalk vs. “Ameyo” Comparison Table

Key Benefits of CloudTalk:

• Transparent Pricing:
  Clear, publicly available pricing plans starting at 19 per user/month—no guesswork, no hidden fees.
• Extensive Integrations:
  Seamless integration with 35+ CRM and helpdesk systems, including Salesforce, HubSpot, and Zendesk.
• Advanced Features:
  Access to over 100, including AI-powered analytics, call monitoring, and smart & power dialers for outbound campaigns.
• Intelligent Call Routing & IVR:
  Multi-level IVR and drag-and-drop call flow designer included even in entry-level plans—no custom development needed.
• Omnichannel & Cloud-First Architecture:
  While Ameyo offers on-premise, CloudTalk is fully cloud-based, with tools like SMS, internal chat, and CRM syncing across platforms.

If you are looking for a robust outbound call system, as well as all the key sales metrics that accompany it, then look no further. I found Cloudtalk to be incredibly robust, intuitive and reliable. A must have for any sales leader who is serious about making inroads to potential prospects via a soft phone. especially if they operate on a global scale.

Greg Brown, VP Sales Europe at Valutico

Overview of CloudTalk’s Plans and Pricing:

CloudTalk offers flexible pricing plans to accommodate various business needs:

• Lite: 19/user/month; includes unlimited inbound & intracompany calls, click-to-call, and integrations with CRMs and helpdesk tools.​
• Essential: 19user/month; adds features like advanced analytics, real-time client dashboard, and workflow automation.​
• Expert: 49/user/month; offers additional capabilities such as power dialer, Salesforce integration, and unlimited call queuing.​
• Custom: Tailored solutions to meet specific business requirements; pricing upon request.​

Uncovering Ameyo’s Hidden Charges

Technically there aren’t any hidden charges with Ameyo, since they post no pricing on their website. This also means that it’s important to consider potential factors that may influence the overall cost Ameyo subcription cost:

• Customization and Integration: Tailoring Ameyo to meet specific business needs or integrating it with existing systems may involve additional expenses.​
• Deployment Model: Ameyo pricing on-premise may differ from cloud-based deployment, especially regarding infrastructure and maintenance.​
• Support and Maintenance: Depending on the level of support required, there might be varying Ameyo dialer pricing associated with ongoing maintenance and assistance. 

Ameyo’s Best Features

Ameyo offers a range of contact center features designed to support both inbound and outbound operations. For businesses that need a flexible setup with room for customization, a few standout capabilities include:

• Auto Dialers: Ameyo supports predictive, progressive, and preview dialers, helping teams optimize outbound call efficiency. This is a strong value-add for sales and collections teams running high-volume campaigns.
• Omnichannel Support: Businesses can manage voice, email, chat, and social media interactions from a single platform, allowing for a unified customer experience. This is especially useful for support teams with high communication traffic across channels.
• IVR and Call Routing: Ameyo’s IVR builder and call flow tools offer a degree of customization that’s useful for setting up complex routing logic, ensuring customers are directed to the right agent or department.
• On-Premise Deployment Option: For teams that need full control over their infrastructure, Ameyo provides the option for on-premise deployment—something not offered by many cloud-based competitors.

What Ameyo Lacks

While these features offer flexibility, they often come at a higher cost—especially as teams scale or require custom integrations. Since pricing isn’t publicly listed, it can be hard to evaluate value for money upfront.

Transparency around what’s included (and what costs extra) would make it easier for businesses to plan ahead and compare providers confidently.

Ameyo Add-Ons

Ameyo offers several add-ons to enhance and customize its contact center solutions:

• Video Chat: Enables agents to engage with customers via video calls, allowing for more personalized interactions. Agents can also add external participants to ongoing video chats by sharing an SMS link.
• Third-Party Integrations: Ameyo supports integration with various third-party applications, including WhatsApp, Facebook Messenger, Twitter, and SMS services, facilitating seamless communication across multiple platforms.
• CRM Integrations: Offers integration with popular CRM systems like Microsoft Dynamics 365 and Zendesk, providing agents with relevant customer information and enabling efficient call management within the CRM interface.
• Ameyo Apps: Provides a platform for building custom call center applications using pre-built code templates, APIs, SDKs, and widgets, allowing businesses to develop tailored solutions that meet their specific needs.

Ameyo Pros and Cons

Ameyo vs. CloudTalk: CloudTalk Takes the Lead on Pricing

If transparency, predictability, and value are high on your list, CloudTalk offers a clear edge over Ameyo.

While Ameyo does offer flexibility and customization, its pricing structure is opaque—making it hard to budget or scale confidently. How much you pay will depend on various factors including team size, add-ons, and configuration.

In contrast, CloudTalk offers transparent, tiered pricing starting at 19/user/month, with over 100+ features included and 35+ native integrations right out of the box. You know exactly what you’re getting, and paying for, for your team.

Comparing dialers? Choose CloudTalk for transparent pricing, and more integrations and local numbers.

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