Ecommerce
made easy.

Meet buyer demands and grow your business with ease with an intuitively customizable B2B-focused platform.

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CloudTalk’s integration with BigCommerce lets you…

SaaS-Serviced

Delegate crucial tasks to industry experts, including SEO, store creation, marketing, and hosting.

Omnichannel Experience

Allow customers to shop via chatbots, SMS, and phone calls to create the ultimate buyer’s experience.

Seamless Synchronization

Maintain a clear overview of customer activities by automatically synchronizing all data with your choice CRM.

CROSS-PLATFORM

One platform
for all your needs

Manage your BigCommerce integration directly from Zapier and personalize your teams’ experience to remove repetitive tasks and maximize productivity.

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ADVANCED AUTOMATION

Pre-made for
performance

Unite your tech stack with Zapier’s pre-made workflow automation templates and turn CloudTalk into your one-stop shop for all your activities with custom triggers and actions.

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CROSS-PLATFORM

Customized experience
for all

Combine CloudTalk with BigCommerce to create chatbots uniquely suited to your business requirements with custom triggers and responses.

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"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."

Nelly Donnelly Service Delivery Manager

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"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."

Yohann Bensadoun Global Supply Growth

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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."

Frederico Lopes Head of Customer Service

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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."

Elay Sasson Call Center Manager

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"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."

Sara Konickova Sales Ops Manager

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FAQs

Can I build a website on BigCommerce?

Yes, you can create a website on BigCommerce. It lets you build and design an attractive online store easily. With BigCommerce, it’s possible to make a site that’s user-friendly, visually appealing and showcases your brand effectively.

Is BigCommerce free?

BigCommerce offers three pricing plans, along with a customizable Enterprise plan. However, you can take advantage of a 15-day free trial to explore its features and functionality without any financial commitment.

Does BigCommerce have apps?

Yes, BigCommerce offers a mobile app that allows users to monitor key performance metrics, access and update orders, and manage customers from their mobile devices. The app is available for free on both the Apple App Store and Google Play Store.