Auto Dialer Software for Sales Teams

Empower your team to reach more prospects, close more deals, and boost productivity. With intelligent call routing, real-time analytics, and seamless CRM integration, an auto dialer transforms how sales teams connect with potential customers.

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Trusted by 4,000+ companies worldwide

What is Auto Dialer software?

CloudTalk’s Auto Dialer software enhances sales operations, boosting call volume and achieving greater answer success rate.

It slashes agent downtime, seamlessly integrates with leading CRMs like Salesforce and HubSpot, and ensures compliance with built-in TCPA and GDPR safeguards.

We couldn’t wait to leave our previous VoIP provider and CloudTalk didn’t disappoint. Easy to set up and good call quality. Very easy integration with HubSpot.

Thomas Finan, Head of Customer Service at FINOM

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How Does an Auto Dialer Work?

Auto dialers work by seamlessly integrating with your customer database. They:

Pull contact information automatically
Dial numbers in rapid succession
Connect live answers to available agents
Leave pre-recorded messages for voicemails

Unlike other VoIP systems we’ve used, such as AirCall or Dialpad, CloudTalk genuinely listens to your queries. None of this fake – “We appreciate your feedback.”… Instead, CloudTalk listens to you, goes off, and does it – GREAT!

Elliot L., Small-Business

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Benefits of an Auto Dialer for Sales

Improve Lead Quality

Focus on warm prospects, not cold numbers. Auto dialers integrate with your CRM, based on engagement scores.

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Increase Productivity

Make up to 3x more calls per hour. Eliminate manual dialing to let your team connect with more prospects effortlessly.

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Boost Contact Rates

Reach the right people at the right time. Auto dialers help you connect when prospects are most likely to answer.

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CloudTalk’s Auto Dialer vs Other Automatic Dialers

Feature

Dialpad

RingCentral

CloudTalk

Dialing Modes

Preview, Progressive

Preview, Progressive, Predictive

Preview, Power, Predictive, Smart

CRM Integration

Salesforce, HubSpot, Zendesk

Salesforce, Zendesk, Microsoft Dynamics

Salesforce, HubSpot, Pipedrive, and 25+ others

AI-Powered Features

AI-assisted coaching, sentiment analysis

AI call analytics, automated post-call summaries

AI-powered contact center, smart IVR

Call Recording

Yes

Yes, with advanced search and tagging

Analytics and Reporting

Real-time dashboards, custom reports

Advanced analytics, customizable dashboards

Real-time and historical reporting, custom dashboards

Compliance Features

TCPA, GDPR compliant

HIPAA, GDPR, TCPA compliant

GDPR and PCI-DSS compliant

Unique Features

Voice intelligence, heat maps

Team messaging, video conferencing

Smart dialer, automated call distribution

Mobile application

Customer support options

Standard plan offers 24/5 chat and web help

Pro and Enterprise customers receive 24/7 coverage and phone support

Offers live chat, community forums, online support case, and FAQ

Customer support available 24/7

Based on the plan, we offer email, phone, chat support, and an option of a dedicated account manager

"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."

Nelly Donnelly Service Delivery Manager

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"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."

Yohann Bensadoun Global Supply Growth

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"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."

Frederico Lopes Head of Customer Service

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"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."

Elay Sasson Call Center Manager

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"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."

Sara Konickova Sales Ops Manager

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Auto Dialer Best Practices for Sales

Segment Your Lists

Tailor your approach to different prospect groups. Divide prospects into categories based on industry, company size, or sales funnel stage. Allow for targeted messaging, increasing relevance and improving connection rates.

Personalize Scripts

Make each conversation count with relevant talking points. Develop scripts that allow customization based on prospect data. Include specific pain points and solutions to demonstrate value and boost engagement.

Use Solid Voice Actors

Don’t use cheap text-to-speech or non-professional voice actors for your IVR voice prompts. If they’re difficult to understand, people won’t want to use your IVR, reducing credibility and defeating its purpose.

Keep People Engaged

Customers have various specific needs that require human attention. Don’t frustrate people by trying to swap out live agents for an IVR entirely, or you run the risk of hurting your business and your bottom line in the process.