AI Business Calling Software

Reach more people in more places with human or AI agents

CloudTalk gives sales, support, ops and hiring teams one voice platform for global calling, powerful workflows, and AI voice agents that take care of the calls your team don’t have time for or shouldn’t have to make.

Add AI voice agents

Add AI dialer

Add smart routing

Add 100+ integrations

Add WhatsApp

Add AI voice agents

Telephony

Best-in-class voice infrastructure in 160+ countries, ready to scale.

From global numbers to fallback routing, we give your team the core it needs to sound clear, stay reliable, and be reachable everywhere — whether you’re remote, global, or growing fast.

Infrastructure you can count on.

  • 160+ countries
  • 99.9% uptime
  • Multiple carriers
  • Redundant servers
  • Multi-region backup

Productivity

Built for teams who talk to customers

Give your team the tools to reduce manual work, stay focused on conversations, and handle more interactions without burning out across every stage of the call workflow.

Smarter Outbound Calling

Talk to 10X more people. Spend less time dialing.

CloudTalk’s parallel dialer, voicemail detection, and outbound AI agents help you call faster and focus on high-value conversations, not clicking through lists.

Responsive Inbound Support

Every call goes where it should, or gets answered automatically.

Call menus, smart condition-based routing, call queues + inbound AI voice agents reduce missed calls and let you handle support requests and spikes without stress.

Integrated Messaging & Follow-Up

Not everyone answers the phone. We help you reach them anyway.

Send and receive international SMS and WhatsApp messages to boost answer rates, improve engagement, and keep every conversation connected.

“The power dialer has been a game-changer for managing our call volume. Since we implemented the feature, about 90% of our agents are using it to automate dialing, saving time. The power dialer makes handling both new and old leads easier. It’s been crucial for our growth; our call volume has seen a 2.5X increase in just 8 months.”

Ahmed A.

Data Management and Reporting Specialist at DentaKay

150%

Boost in monthly call volume

90%

Of agents save time with Dialer

Coaching

Support agents live. Improve them after. Scale your insight with AI.

Help your managers coach in the moment, review what happened after, and uncover patterns automatically, so your team keeps getting better, without adding overhead.

Live Coaching Tools

Jump in when it matters, not after it’s too late.

Listen in on live calls, whisper guidance, or barge in to help when needed. Whether it’s a sales objection or a support escalation, you’re there when it counts.

Post-Call Reporting

Track, analyze and train with every call.

Track and analyze calls with a customizable dashboard. See volumes, outcomes, and agent stats, then dive into logs, recordings, and call routes, all in one place.

“Before, training meant shadowing agents in person. Now, new hires can listen to top-performing calls on their own time, saving us at least 1-2 hours per day on onboarding.”

AJ Pyper,

Mortgage Advisor at My Mortgage Finder

100

calls/day per agent

2hrs

2 hrs/day saved on training

-50%

less call review time with AI

AI Conversation Intelligence

Know what happened without listening to every call.

Auto-analyze calls with summaries, transcripts, sentiment, key topics, notes, talk ratios, and more so managers can review more calls, faster, and coach where it counts.

AI + Human

Sometimes you miss a call. Or a follow-up.
Or just run out of time.

That’s where AI voice agents come in. Built in minutes, they can make calls, receive calls, and never sleep. Want to hear them in action? Pick a use case below, drop your details, and an AI agent will call you. Go ahead, it’s free.

Nudge expiring offer

Riley, Sales Reminder Agent

Qualify a student lead

Avery, Course Inquiry Agent

Get a payment reminder

Casey, Payment Reminder Agent

Qualify a patient lead

Jordan, Healthcare Intake Agent

Qualify insurance lead

Taylor, Insurance Intake Agent

Accept updated terms

Quinn, T&C Acceptance Agent

Qualify legal inquiry

Drew, Legal Intake Agent

Get post-interview feedback

Jamie, Candidate Feedback Agent

Pre-screen a candidate

Skyler, Applicant Pre-screen Agent

Confirm account action

Morgan, Action Reminder Agent

Get a renewal reminder

Logan, Subscription Renewal Agent

Get CSAT after support

Morgan, CX Feedback Agent

Get NPS or demo feedback

Parker, Post-Sales Feedback Agent

Qualify a trial lead

Blake, Trial Signup Qualifier

@Riley Riley calling

Drop a number and Riley from PromptReach will call to confirm interest or consent.

@Avery Avery calling

Drop a number and Avery from EnrollIQ will check fit, goals, and eligibility.

@Casey Casey calling

Drop a number and Casey from FinPrompt will call to confirm payment status or offer support.

@Jordan Jordan calling

Drop a number and Jordan from CareBridge will call to check care needs, coverage, and eligibility.

@Taylor Taylor calling

Drop a number and Taylor from CoverPath will call to confirm interest, needs, and eligibility.

@Quinn Quinn calling

Drop a number and Quinn from LegalEcho will notify users of updated terms and capture verbal acceptance.

@Jamie Jamie calling

Drop a number and Jamie from HireSignal will call to collect feedback after interviews or placements.

@Skyler Skyler calling

Drop a number and Skyler from HireSignal will call to check location, experience, and job expectations.

@Morgan Morgan calling

Drop a number and Morgan from StackNotify will call to confirm a required action or update.

@Logan Logan calling

Drop a number and Logan from StackNotify will call to confirm renewal intent or next steps.

@Morgan Morgan calling

Drop a number and Morgan from StackNotify will call to capture CSAT after a resolved ticket.

@Parker Parker calling

Drop a number and Parker from StackNotify will call to collect NPS or onboarding feedback.

@Blake Blake calling

Drop a number and Blake from StackNotify will call to qualify a demo or trial request and assess intent.

Integrations

Plug into everything you use

CRMs, helpdesks, applicant tracking systems and more. Get started instantly with 100+ built-in integrations, or expand further with Zapier, Make or CloudTalk’s own workflow automation builder.

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What real users are saying

The inside scoop from actual CloudTalk customers.

From 20-Minute Waits to 3-Minute Service

“With CloudTalk, we dropped our missed calls from 80% to 16% and cut wait times by over 85%, while scaling from 2 to 20+ agents.”

Flor Bogdanova
Customer Success Manager

40% Lift in Call Connections

“With CloudTalk, our pre-sales team stopped wasting time on dropped calls and started having more of the right ones.”

Mariana Raña
Product Manager

20% More Efficient Call Handling

“We replaced personal phones and manual processes with a scalable VoIP solution and saw a 20% jump in team productivity.”

Freddy Lee
Sales and Marketing Director

40% Fewer Missed Calls

“CloudTalk helped us reduce abandonment by 40% and boost agent utilization by 30% with faster routing and less admin drag.”

Nathaniel Nuqui
IT Support Specialist

From 3 Phone Systems to One Source of Truth

“Before CloudTalk, our data was scattered. Now, everything lives in HubSpot — connected, visible, and fully unified.”

Stephen Cavanagh
Director of Support & Services

66% More Capacity Without Hiring

“CloudTalk made it easy to scale support fast: we cut handle time by 33% and now handle 66% more calls per agent.”

Jessica Dungo
Customer Service Disputes Manager

CloudTalk Alternatives

Alternatives? Sure, they exist. But for superior voice calling globally, there’s only CloudTalk.

Manual Dialing

Great for practicing Morse code with your fingers. CloudTalk automates dialing, tracks calls, and frees you to actually talk to customers.

Because let’s face it, robots can dial and log calls faster than you.

On-Premise Systems

Perfect if you enjoy expensive hardware, constant maintenance, and outdated features.

CloudTalk is cloud-based, so you can ditch the server room and hello, flexibility!

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